What should I do if a book I checked out is lost or damaged?

Answer

If you've lost or damaged an item, please contact us. If you notice damage to our materials, please notify a service desk staff member prior to check-out.

Service Desk Contact Numbers:

Brown Daniel Library Main Desk- 615-963-5064

Avon Williams - 615-963-7188

After one-hundred (100) days of the due date, the book (including books with CD's) is declared lost and the patron will be blocked from borrowing or renewing materials at the Library. 

In addition, the patron's account will be assessed a standard lost item replacement fee of the value of the book, plus a $25.00 processing fee.  To be reinstated, the patron must meet the aforementioned obligation. 

If the book(s) is eventually found, it is still declared lost and no refund will be paid. Unpaid library charges are subject to be assigned to a collection agency.

 

  • Last Updated Apr 23, 2020
  • Views 33
  • Answered By James Scholz

FAQ Actions

Was this helpful? 0 0